| What facilities are available at hostels? |
| You will need to check the microsite for each specific
hostel as facilities differ from hostel to hostel and
from country to country. Most hostels have self-catering
facilities and almost all have lockers for safe-keeping
of valuables. Some have bars, and depending on where you
go some even have swimming pools and saunas! Almost all
hostels provide internet access and international telephones
so you can stay in touch no matter where you are. |
| Do I need to bring my own bed linen or
sleeping bag? |
| While some hostels do provide linen free of charge,
others will apply a charge for this service. All hostels
provide duvets or blankets and private rooms will usually
include linen. Once again, it is worth checking the hostel's
microsite before travelling. |
| Are the rooms ensuite (private bath)? |
| Some rooms in hostels have ensuite facilities, i.e.
private shower and/or toilet. These rooms are generally
limited, however, and are very much in demand. They are
also slightly more expensive. |
| What are private rooms? |
| In order to secure a Private Room, you will need to
book the entire room. For example, three persons booking
a four-bed private room will need to select and pay for
four persons if they wish to have a private room. If you
set your preference to private room and there is no private
room availability, the website will offer the best alternative
available. |
| What are shared rooms? |
| Shared Rooms are dormitory style and range in size from
four beds upwards. They offer mixed accommodation unless
alternative arrangements have been made in advance with
the hostel. Certain hostels do accomodate guests in single
sex-sex dorms, if this is the case it will be indicated
on the hostel's microsite. |
| How much does it cost to book a hostel
online? |
| A service charge of US$2 applies to each booking made.
Prices stated are per person, per night and payment is
made on arrival at the hostel. To place a booking online,
a 10% deposit is required for each room/night booked -
this deposit will be deducted from the full room rate
upon payment at the hostel. |
| I stayed at a hostel booked through AsiaHostels.com
and I have a complaint |
| The hostels on AsiaHostels.com are all separate enterprises
and we do not own them or manage them, we simply provide
them with the facility to accept online reservations,
so we do advise that you direct your complaint to the
hostel in question during your stay. However we do take
all complaints seriously, and will monitor them, and forward
them in turn to the hostel. |
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